Order Cancellation Policy

At Now100 E-Retails Pvt. Ltd., we understand that sometimes you may need to cancel an order. This policy outlines the conditions and process for order cancellations.

Eligibility for Cancellation

You may cancel your order at any time before it has been processed and shipped. Once an order has entered the shipping process, it can no longer be canceled. In such cases, you may return the item upon receipt according to our standard Return Policy.

How to Cancel an Order

To cancel your order, please follow these steps:

1. Contact Us Promptly: Email our customer service team at now100eretails@gmail.com as soon as possible. Please provide your order number and reason for cancellation.
2. Cancellation Confirmation: Our team will check the status of your order. If it has not yet been processed for shipping, we will confirm the cancellation and initiate the refund process.

Refund Processing

If your order is successfully canceled before it ships, we will issue a full refund to the original payment method used for the purchase. Please allow 4-6 business days for the refund to be processed and reflected in your account.

Exceptions

• Customized Orders: Orders for customized, made-to-order, or personalized products cannot be canceled once the order is confirmed, as production begins immediately.
• Shipping Fees: If an order is canceled after the shipping process has begun, any shipping fees paid may be non-refundable.

Changes to This Policy

We reserve the right to modify this Cancellation Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates.

Contact Us

If you have any questions or need to cancel an order, please contact us at: