Shipping Policy
At Now100 E-Retails Pvt. Ltd., we are committed to providing efficient and reliable shipping for your orders. This policy details our shipping procedures, timelines, and what you can expect after placing an order.
Shipping Locations
We currently ship across India. Shipping charges and delivery times vary based on the delivery location and the shipping option selected at checkout.
Order Processing Time
All orders are typically processed and prepared for shipment within 1-3 business days after we receive payment confirmation. Please note that orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods and Delivery Timelines
We offer the following shipping options to meet your needs:
- Standard Shipping: Delivery typically within 5-7 business days after the order is shipped.
- Expedited Shipping: A faster delivery option, typically within 2-4 business days for an additional fee.
Please note: The shipping rates for both methods are calculated in real-time at checkout based on your delivery address, the size of your order, and the selected shipping speed.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's journey. You can use this to check the real-time status of your shipment.
Shipping Delays
While we strive to meet all estimated delivery times, please be aware that unforeseen circumstances such as adverse weather, logistical issues, or carrier delays can occasionally occur. We will make every effort to notify you promptly if your order is experiencing a significant delay.
Damaged or Lost Shipments
Your satisfaction is our priority. If your order arrives damaged, or if it is lost in transit, please contact us within 48 hours of the expected delivery date or upon receipt of a damaged package. Provide your order number and, if applicable, photos of the damaged product or packaging. We will work with the shipping carrier to investigate and resolve the issue, which may include sending a replacement or processing a refund.
Shipping Restrictions
Certain products may be subject to shipping restrictions due to their size, weight, or legal regulations. If such a restriction applies to an item in your cart, you will be notified during the checkout process.
Changes to This Policy
Now100 E-Retails Pvt. Ltd. reserves the right to update this Shipping Policy at any time. All changes will be effective immediately upon being posted on this page. We encourage you to review this policy periodically to stay informed.
Contact Us
If you have any questions or concerns regarding our Shipping Policy, please contact our customer service team:
Now100 E-Retails Pvt. Ltd.
Email: now100eretails@gmail.com
